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Refund information

Last updated: October 28, 2026

We do not sell ProstaVive, so we cannot issue refunds ourselves. ClickBank is the retailer and the seller runs the guarantee. This page sums up the seller's refunds information as we read it on October 28, 2026. If anything here differs from the seller's page or the ClickBank checkout, those take priority.

The 180-day guarantee

• The 180 days (6 months) are counted from the date you place your order, and apply to every package.
• Tubs can be returned empty or unopened, and the seller says you may use the whole period.
• Be inside the 180 days when you email support, and wait for an agent to reply before you post anything.

Steps to request a refund

• Email [email protected] with "Refund Request" in the subject line.
• Send all your tubs, empty and unopened ones alike, to the address below. No return label is needed and you pay the postage.
• Email the tracking ID, and put a note in the parcel with your full name, your order number and your order email.

Return address

285 Northeast Ave, Tallmadge, OH 44278, United States.

When you get your money back

The refund covers the product price, and shipping is not included. It usually takes 5 to 10 days to show on your statement.

Questions about a refund

Product support answers on (863) 591-4284 or by email, with replies in 48 hours or less. ClickBank handles order questions on 1-800-390-6035.